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App feedback survey questions

Ask inside the app, after someone has finished a task, not the moment they open it. These questions cover how easy the app is to use, how fast and reliable it feels, what's missing and what's broken, so the answers turn straight into work for the next release.

We've ticked a short starter set. Change it to suit you.

Overall

Ease of use

Speed and reliability

Features

6questions in your form· about 2 min to answer

Tips for a better app feedback survey

  • Show the survey after a finished task, never on launch; people who are interrupted rate the interruption.
  • Ask which device people use. A crash answer means little until you know whether it happened on iPhone or Android.
  • Give unhappy users an easy way to tell you directly; it's better than finding out from a one-star review.
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