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Product feedback survey questions

Questions for people who use your product: how often, what for, how easy it is and what's missing. It includes the "how would you feel if you could no longer use it?" question — when 40% or more say "very disappointed", you're onto something.

We've ticked a short starter set. Change it to suit you.

How they use it

Value

Ease of use

Alternatives

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Tips for a better product feedback survey

  • Replace "Feature A" and friends with your real feature names before you send it.
  • Ask active users and people who recently stopped using it separately — they'll tell you different things.
  • Track the "very disappointed" share over time; it's the clearest sign of product–market fit.