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Usability testing questions

A usability test watches people try to do real tasks with your product. These are the questions around the tasks: who the participant is, how each task felt and what they'd change. Use the form for the before-and-after parts, and watch the tasks themselves.

We've ticked a short starter set. Change it to suit you.

Before the test

After each task

After the test

6 questions selected

Tips for a better usability test

  • Five participants usually find most of the big problems; test again after fixing them.
  • Don't help during tasks. Ask “what would you do next?” instead.
  • Ask the ease question straight after each task, not at the end.