Most organisations send too many messages and still leave people uninformed. These questions find out what staff read, which channels they trust and what they're missing, so you can send less and be heard more.
We've ticked a short starter set. Change it to suit you.
Feeling informed
Channels
Leaders and managers
Volume and clarity
Having a say
6 questions selected
Tips for a better internal communications survey
Ask about channels by name. “Communication” in general gets vague answers.
Check whether people who don't sit at a desk are answering, and reach them another way if not.
When you close a channel or cut a newsletter because of the results, say so.