Feedback

Website feedback form template

Find out why people came to your site, whether they managed to do it, and what got in their way. It starts with the visit's purpose, because "was it easy?" means little until you know what they were trying to do.

Use this template, freeNo card needed · edit every question

Questions: 5
Takes about: 2 min to fill
Style: One question at a time

What's inside

01What did you come to the site to do today?Choice · required
02Were you able to do it?Yes / No · required
03How easy was the site to use?Rating · required
04What, if anything, got in your way?Long text · optional
05If you could change one thing about the site, what would it be?Long text · optional

Who uses it

Small businesses checking whether a new or redesigned site works
Online shops wondering why visitors leave without buying
Charities and councils that need people to find information fast

Getting better answers

Link to it from your footer or a small banner rather than a pop-up that blocks the page.
Read the "were you able to do it?" no-answers first — that's where the fixes are.
Ask again a month after you make changes, and compare.

Want different questions? See 14 website feedback survey questions

How it looks

Question 1 of 5

What did you come to the site to do today?

AFind informationBBuy somethingCGet help or supportDJust browsing

OKor press Enter ↵

Every question and the theme are yours to change once you open the template.

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